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BE REAL

FAQ

    • Orders are typically processed within  1–3 business days  after payment confirmation.

    • Orders placed on weekends or public holidays will be processed on the next business day.

  • We partner with trusted carriers to ensure timely delivery. Estimated delivery times are:

    • Domestic Shipping (Within India): 5-7 business days

    • International Shipping: 15–20 business days, depending on location.

     

    Note: Delivery times may vary due to customs clearance, courier delays, or other unforeseen circumstances.

    • Shipping fees are calculated at checkout based on your location and order size.

    • Free shipping may be available on orders above ₹500 .

    • Once your order is shipped, you will receive a confirmation email with a tracking number.

    • You can track your order using the provided link or directly through the courier’s website.

    • International orders may be subject to customs duties, taxes, or import fees imposed by your local government.

    • These charges are the customer’s responsibility and are not included in BEINN’s shipping fees.

  • If a package is returned due to an incorrect address, failed delivery attempts, or refusal to pay customs duties, the customer will be responsible for re-shipping costs.

    • BEINN is not responsible for delays or lost packages once the order is handed over to the courier.

    • If your package arrives damaged, please contact us within 48 hours with photos, and we will assist you.

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